Privacy Policy

Who Controls Your Data

JeetBuzz and its affiliates determine how personal data is collected and used. They act as the data controller for all information processed under this Privacy Policy.

What Data Is Collected

JeetBuzz collects personal data when users register an account, use the website, participate in public features, or contact customer support. This information is necessary to create an account, process payments, and verify that users meet the legal age requirement.

The collected data may include:

• Username, first name and surname;
• Email address, phone number, residential address and billing address;
• Identification and proof of address documents;
• Transaction history and website usage preferences;
• Card details and other payment information.

Calls made to or from the customer support center may be recorded for training, security, and dispute resolution purposes. Records from chat rooms and other social features may also be stored. Personal details can be updated by contacting customer support.

Cookies and Site Analytics

In addition to information provided by users, JeetBuzz servers maintain activity logs that do not directly identify individuals. These logs may include IP address, date and time of access, pages visited, language preferences, browser type, and software crash reports. This information helps maintain website stability and improve service quality.

Cookies enable the website to function correctly and remember user preferences between visits. Details about cookie management are available in the Cookie Policy. JeetBuzz also uses Google Analytics to collect cookie and usage data for website performance analysis.

Why Personal Data Is Needed

Personal data is processed for the following purposes:

• To run the account and provide the services you signed up for, from betting and casino games to customer support;
• To meet our legal and regulatory obligations;
• To monitor how the website performs;
• To send you offers, but only if you agreed to receive them.

The first two purposes are not optional. If you do not want your data used this way, the only alternative is to close the account.

Promotional Messages

Promotional offers and marketing communications are sent by email, SMS, or online notifications only to users who have provided consent. Personal data is not shared with third parties for their own marketing purposes.

You can withdraw consent or change your preferences at any time.

Your Rights Over Your Data

Users have the following rights regarding their personal data:

• Rectification. If our records are wrong, you can have them corrected. Anything you cannot change in My Account goes to [email protected];
• Access. Users may request a copy of their personal data via live chat or email. Identity verification may be required, and requests are normally processed within one month;
• Erasure. You can ask us to delete your data when no compelling reason to keep it remains.

Personal data may still be retained where required by law, for research or statistical purposes, archival obligations, or the establishment, exercise, or defense of legal claims.

When Personal Data Is Shared

Personal data may be disclosed to third parties only in specific circumstances:

• A legal or regulatory obligation requires it;
• The terms of this policy or another agreement need to be enforced;
• A service provider, including third party software suppliers, helps us deliver the products you requested;
• Research on the prevention of gambling addiction needs the data, in which case it is made anonymous;
• You gave us permission.

Your data may be stored and processed in any country where we, our affiliates, suppliers or agents run facilities, and using the service means you consent to that transfer. 

How Personal Data Is Protected

Personal data is stored in encrypted, password-protected databases within secure networks protected by firewall technology. The platform supports SSL encryption with 128-bit security. Affiliates, suppliers, agents, and service providers are also required to maintain appropriate security standards.

How Long Personal Data Is Kept

Personal data is retained only for as long as necessary to meet legal, regulatory, or legitimate business requirements. Retention periods depend on applicable laws, contractual obligations, and operational needs. Once the information is no longer required, it is securely deleted or destroyed.

External Links and Third Party Services

The website may contain links to third-party websites that are not owned or controlled by JeetBuzz. Information submitted on those websites is governed by their own privacy policies. The same applies to personal data collected by third-party providers operating the affiliate program.

Policy Updates

This Privacy Policy may be reviewed and updated as services or legal requirements change. Users are encouraged to check this page periodically for the latest version.

Material changes will be announced in advance by email, website notification, or another agreed communication channel. Sufficient time will be provided to review the changes before they take effect. Material updates requiring user consent will not be implemented without it. If updated terms are not accepted, some or all services may no longer be available.